FAQs

Can I try it for a couple of weeks?

We require a minimum of 30 days notice to cancel your contract. Look at it like a job, but one that you can do from home at times to suit you. If you find that you can’t complete your first month’s articles, you will need to notify us immediately.

What if I’m too busy one week or I’m ill?

For this reason, as per the terms and conditions, we recommend that you get ahead on your writing, as our system enables you to do that. However, if you are unable to complete your contracted articles as required, you will need to get in touch with us straight away.

What if I want to stop?

We ask that you give us a minimum of a calendar month’s notice. This gives us time to find another writer to take over from you. It’s worth remembering that we cannot pay you for partly-completed contracts.

How many articles will I need to write?
Depending on your contract, it will be between 10 and 80, not all of these will be on the same subject. Your contract will vary depending on the needs of the client.

How much will I get paid?

Payment will be specified with each assignment before you accept it and will vary depending upon the length of the piece(s). Please see our terms and conditions for further information.

How will I get paid?
Please see our terms and conditions for payment methods.

When do I get paid?

Please see our terms and conditions for the frequency of your payments.

Who pays my national insurance and tax?

As per the terms and conditions, you are wholly responsible for your own national insurance and tax.

How do I submit articles?

With a new writer, we normally ask that you email articles in at first. Once we’re happy with the quality of your writing and how quickly you submit articles, we may give you logins to our website so that you can upload the articles yourself. This varies according to the contract.

How do I know what to write about?

You will be given a brief on topics and possible subject matter, along with links to internet resources. However, we’re always on hand to answer your queries by email.

How quickly do you respond to emails?

Usually we respond within a few working hours, but at most we will get back to you within one business day. Our existing writers are given priority, so if you are on the waiting list a reply may take a little longer.

What if I am given a topic I feel I cannot write about?

When you are offered a contract, you will be given a brief containing ideas for your article and links to the client’s website and other resources. This is usually enough to get you started, but if you have a real problem with the subject matter you have a right to refuse it.

Can I have more than one contract?
Initially, you can only start on one contract. However, if we’re happy with your work and you’re submitting it on time, we will consider offering you another.

How long is the contract for?

When we offer you a contract, we will confirm the duration but it is usually for twelve months. The contract is then yours for as long as we are satisfied with the quality and frequency of your work and you are happy to continue.

What do I do when the contract finishes?

If a client does not renew a contract, as long as we are happy with your work we will offer you a replacement immediately or add you to the top of our waiting list

When do I need to write?

You can write at whatever time of day or night that suits you. All we ask is that you stay on track or ahead with your articles. For example, we will expect you to have completed at least 40 articles if you have an 80 article contract and it is halfway through the month.
As per the terms and conditions, scheduling of articles must be spread evenly throughout the month and for that reason you can be ahead of schedule but never behind. Articles can be scheduled beforehand and we encourage you to do so.

How long should articles be?

This varies depending on the contract, but they are usually 250 – 300 words. Some contracts may require 500 – 700 words.

What if I’m going on holiday?

If you are going on holiday, and are unable to write your articles in advance, then we ask that you give us as much notice as possible so that we can arrange cover. Cover would normally be arranged for the whole calendar month.

Why is there no telephone number on your website?

We used to have a telephone number on our website when we first started, however we found that we were snowed under with telephone calls and this took up so much time that it impacted on our work.